Good points, beautiful location, staff always working and most are friendly. That’s it I’m afraid. Our first holiday abroad as a couple, I’m surprised we made it back we were both bored, frustrated and hungry! Arrived past midnight and got the infamous complimentary cheese and lettuce roll, dry bread but thankfully water was provided otherwise they were inedible. We went to look for the bar to get a drink and no bar. The pool bar is the only bar and closes at 11. They do not use the roof terrace bar, there is no entertainment unless you consider bingo for 20 minutes each night at the pool bar. Repetitive music every day. No pool snacks, and a very basic bar. Our room…..we paid extra for a sea/pool view and that was the only saving grace for us as the view was stunning. Tiny blanket on bed only covered one of us. Tiny rail above the safe and kettle to hang clothes. Tea and coffee was supplied when we arrived but never replenished after that. Bed was comfy enough but underneath was thick with dirt, dust and even a prior guests strip of tablets. Stains on pillowcase. Very limited space in our room…the bathroom…..small, very dark with black tiles, toilet filled up constantly, flush panel kept falling off. Scum and water marks in shower and chrome fixtures. Cleaner in daily and changed towels, made the made but that’s it. Our bathroom wasn’t cleaned at all during our one week stay. Shower curtain runs along side the toilet which we had to leave half open so we could see as no light. Water sat a cm over the small bathroom space and soap suds remaining the whole week. Food…..awful. The nicest thing I had was a freshly made omelette and freshly fried chicken. Food is very repetitive. It’s mostly processed and very very overcooked. It is also only Luke warm. I returned mine asking for it to be microwaved and the chef fried me up chicken which was lovely but instead of an evening meal, I had chicken and bread. Lots of salad varieties available which was a saviour. Food is not freshly done each day, it is reheated over and over. Some very oily, chicken and gravy had all the ‘other bits’ of chicken cooked through it 🤢. Scrambled eggs were took out of the fridge, put out with water/milk added to reheat. There is a small coffee shop up the lane…they do an amazing burger and toasties … this hotel has so so much pore but too many things let it down. It is dated, rooms especially bathrooms need updated/brightened. Deep cleaned and the food and entertainment need major improvements/investment. So disappointed, the topic of conversation every single day amongst all guests was the dire food. I don’t understand why they don’t review it instead of justifying it online regarding meeting certain requirements. Very strict dining windows so if you are 2 minutes late…you don’t eat. Staff lifting plates of food when we got up to get coffee. Between us we’ve traveled a fair bit and sadly, our nice romantic holiday away was a massive let down. Saving us was meeting some lovely other people who most definitely made our trip. It rained/thunderstorms our last 3 days which was horrendous, felt like we were locked up as no where, bar nor coffee bar indoors. The hotel foyer is the only indoor communal area. Bar is outdoors so closes during the rain. Disastrous. Each mealtime was a drama as we had to run outside in the torrential rain to get to the restaurant. I couldn’t wait to leave this hotel. Do not waste your money….it really is this bad. Ohh we also had no hot water for the last 3 days of our holiday! This is a budget hotel at best. Money is hard earned, to waste and disappointment… this hotel is not what is advertised. Saving and looking forward to our holiday was a massive letdown. Hotel management; guests should not have to come with complaints. Your aim as a holiday provider/hotelier is to provide exactly what you advertise. Basic cleanliness and decent fresh meals and especially hot water are…not a big ask.