Ski Holidays
2 People, 1 room
»

Room 1

Adults
(18+)
2
Children
(0-17)
0
Children's ages at time of return
Add room
DONE
Total nights
View Holidays

Westgate Palace Resort

Orlando, United States
4 out of 5
Approx hotel star rating
Based on 1863 reviews

1 / 46

See more
See less

Official Description

Conveniently located near all the amazing Orlando attractions and theme parks, our newly renovated spacious two-bedroom villas at Westgate Palace Resort is an amazing two-tower, lakeside hotel that lies just off world-famous International Drive and within walking distance of more than 200 specialty shops and family-friendly restaurants in Orlando, Florida. Dining: Drafts Sports Bar & Grill Express, Drafts Pool Bar, Palace Deli & Coffee Shop and Room Service Amenities: Pool, Children's Pool, Hot Tub, Movie Theater, Boat Rentals, Game Room, Fitness Center, Basketball Court, Horse Shoes, Volleyball Court and Playground. Gas BBQ Grills and Firepits. Activities Department The Nightly Resort Fee of $21.99 +tax includes the following resort services: WiFi Internet Access, Fitness Center, Sports Courts Access & Equipment, Paddle Boats, Movie Theater Access, Local Calls, In-Room Safe, self parking and Boarding Pass Printing Minimum check-in Age is 21 years old Dog friendly:(conditions and fees may apply) visit: https://www.westgateresorts.com/terms-and-conditions/ Special Notices: COVID-19 - for full details please visit www.WestgateCares.com.

Amenities

  • Table tennis
  • Fitness
  • Basketball
  • Volleyball
  • Billiards
  • Hot tub
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment
  • Game room
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Transfer service

Room Prices & Availability

Rooms

1 / 2

Apartment Two Bedroom

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Kitchenette
  • Kitchen
  • Fridge
* Some services shall be paid at the establishment
+ More
1 / 8

Apartment Two Bedroom

Bedroom 2: Single bed 80-130 width (2 units)
Living room : Sofa bed (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Kitchenette
  • Kitchen
  • Fridge
* Some services shall be paid at the establishment
+ More
1 / 5

Apartment Deluxe Two Bedroom

Bedroom 2: Single bed 80-130 width (2 units)
Living room : Sofa bed (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Kitchenette
  • Kitchen
  • Fridge
* Some services shall be paid at the establishment
+ More
1 / 2

Villa Signature Two Bedroom Villa

Bedroom 2: Single bed 80-130 width (2 units)
Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Kitchenette
  • Kitchen
  • Fridge
* Some services shall be paid at the establishment
+ More

Villa Two Bedroom Villa

Bedroom : Queen-size bed 150-154 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Kitchenette
  • Kitchen
  • Fridge
* Some services shall be paid at the establishment
+ More

Villa Two Bedroom Deluxe Villa

Bedroom 2: Queen-size bed 150-154 width (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Kitchenette
  • Kitchen
  • Fridge
* Some services shall be paid at the establishment
+ More
1 / 5

Villa Signature Two Bedroom Deluxe Villa

Bedroom 2: Single bed 80-130 width (2 units)
Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Kitchenette
  • Kitchen
  • Fridge
* Some services shall be paid at the establishment
+ More

Apartment Two Bedrooms

+ More

Apartment Three Bedrooms

+ More

Apartment Deluxe

+ More

Apartment Economy

+ More

Apartment Luxury

+ More

Apartment Standard

+ More

Apartment Superior

+ More

Apartment Luxury Two Bedrooms

+ More

Double Deluxe

+ More

Double Or Twin Private External Bathroom

+ More

Family Room Two Double Beds

+ More

Family Room Two Bedrooms

+ More

Family Room Deluxe

+ More

Family Room Luxury

+ More

Family Room Standard

+ More

Room Two Bedrooms

+ More

Room Deluxe Two Bedroom

+ More

Room Deluxe

+ More

Room Economy

+ More

Room With Shared Bathroom

+ More

Room Luxury

+ More

Room Run Of House

+ More

Room Standard

+ More

Room Luxury Two Bedrooms

+ More

Studio Deluxe

+ More

Studio Luxury

+ More

Studio Standard

+ More

Suite Two Bedrooms

+ More

Suite Deluxe Two Bedroom

+ More

Suite Deluxe

+ More

Suite Standard

+ More

Villa Two Bedrooms

+ More

Villa Two Bedrooms

+ More

Villa Deluxe

+ More

Villa Deluxe

+ More

Villa Economy

+ More

Villa Lake View

+ More

Villa Luxury

+ More

Villa Standard

+ More

Villa Luxury Two Bedrooms

+ More

Statistics & Profile

  • Year of most recent renovation : 2012
  • Total number of rooms : 408
  • Number of floors (main building) : 12
  • Double rooms : 403
  • Suites : 408

Westgate Palace Resort is booked in hotel categories: Family hotels and Business hotels.

Facilities

Most popular facilities

  • Table tennis
  • Fitness
  • Basketball
  • Volleyball
  • Billiards
  • Hot tub
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment
  • Game room
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Transfer service

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 18:00:00 to 00:00:00
  • Check-out hour from 10:00:00 to 11:00:00
  • Wi-fi*
  • Transfer service*
  • Room service
  • Laundry service*
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ

Activities

  • Table tennis
  • Fitness
  • Basketball
  • Volleyball
  • Billiards*

Health and beauty

  • Hot tub

Business

  • Meeting room : 1
  • Business centre

Restaurant service

  • Café
  • Bar
  • Restaurant : 1
  • Poolside snack bar

Entertainment

  • Outdoor freshwater pool : 1
  • Children’s swimming area : 1
  • Sun loungers*
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for children
  • Game room
* Some services shall be paid at the establishment

Meals

  • Breakfast
  • Set menu lunch
  • Picnic

Tripadvisor Reviews

Tripadvisor traveller rating

1863 reviews

Traveller rating

Excellent
711
Very good
572
Average
216
Poor
165
Terrible
200

Rating summary

Location4.5
Sleep Quality4.1
Rooms4.1
Service3.8
Value4.0
Cleanliness4.0

Recent Tripadvisor reviews

SF162024

Toronto, Ontario

Terrible Bed Bug Infestation & Appalling Response

31 May 2025
Terrible Bed Bug Infestation & Appalling Response Stay Dates: May 27–31, 2025 • Room 1002B I rarely write negative reviews, but my stay at Westgate Palace Resort was a disaster from waking up with bites to being gaslit by their risk-management team. Woke Up Covered in Bites • May 28: I awoke with angry, itchy welts on my face, ear, and shoulders—far too many for anything but bed bugs. • May 29: More angry bites on my hands, feet and shoulders. • May 30: The bites multiplied and swelled so badly that I had to cut my Universal Studios day short, dash back to the hotel to grab my passport and insurance and ask the front desk to point me to the nearest hospital. They knew that I was heading to the hospital due to a unknown reaction on my body. Emergency Medical Treatment • At the ER, doctors noted a severe allergic reaction “rash or skin eruption” took photos of my swelling but couldn’t pinpoint the cause at that time. I have no known allergies, so this was alarming. They prescribed a strong antihistamine and topical treatments to reduce the swelling. He did say that Orlando had a surge in bed bugs bites recently. • June 2 (Toronto Dermatologist): After returning home, my dermatologist confirmed these were classic bed-bug bites - three in a row, unmistakable. Hotel’s “Investigation” & Gaslighting • I gave Westgate every chance to make this right, submitting photos of my bite marks and my medical documentation. • June 12: A front-desk agent blandly told me Room 1002B had tested positive for bed bugs and that I would be contacted the next day. • That same day, I spoke with Waldemar Cantero in Risk Management. From the start, he dismissed my claim as “hearsay” because I didn’t have a live bug photo. He refused all accountability, showed zero empathy, and even more shockingly, they’d already “turned it over” to new guests. Unforgivable Negligence • Westgate knowingly exposed other unsuspecting guests and possibly my travel companions to bed bugs. • Their so-called “remediation” boiled down to ticking a box on a pest-control log, not genuine care or follow-through. Bottom Line: Westgate Palace Resort turned what should have been a fun family getaway into a medical crisis and then gaslighted me when I sought compensation. If you value your health, your skin, and basic human decency, steer clear of this place. Avoid at all costs. I was sent an email June 12th - and the PDF was Denial - bed bugs from their Westgate investigation.

G7917JKjessicas

 

Doesn’t feel like a Palace!

30 Apr 2025
Nothing much here. The Drafts express restaurant inside of the Palace is supposed to be open until 3pm. We went around 2:25. We were told the grill closed at 2:20. Lady said we could order delivery (from somewhere else) or walk 10min for food. Not impressed. It’s a basic place nothing special.

alansh2021

Saugus, Massachusetts

It's a bait and switch, they have no water slide or anything but they still charge resort fee

30 Apr 2025
It's okay. That was online before I got the room and there's a picture of a big water slide And it looks like amusement park in and of itself. So I get here, check in and say hey where's the water slide? Oh that's at the other one down the street, But guests here can't use that. They got a pool .. Big deal. They charge a $20 resort for you for a stupid pool? I was like very disappointed because it takes a long time to get down here and book flights and do all that stuff and then to get bait and switched, I don't think it's right, it's no way to do business

smileyMES

Milledgeville, Georgia

Wonderful place to stay!

30 Apr 2025
Wonderful place to stay. Very clean and everything you need. We had 5 adults and everyone had plenty of room. I will be staying again. Also if you are doing the parks they have a wonderful bus service. So glad we chose this place to stay for our Spring Break trip.

DuffleBagTraveler

West Palm Beach, Florida

Surviving the Dog Days: A Family's Guide to Beating the Heat on Visit to Universal Orlando Resort

31 Aug 2024
Westgate Palace Hotel was conveniently located near the Universal Theme Parks in Orlando, Florida. That was the primary reason we chose this location, plus we really needed a two-bedroom family suite at a fair price. We have stayed at other Westgate Resorts that had nicer rooms, but our room was hardly used since we spent most of our time at the Universal, both day and night. The resort suite had simple decor—nothing fancy—but it was functional, beds were comfortable, and having a full-size refrigerator for drinks was a relief on super hot, summer Florida days during the dog days of August. We did not prepare meals during the two nights we stayed because we ate at Universal, but the unit kitchen was otherwise clean. The full-size refrigerator was the most useful appliance, and the ice-maker, we loaded it up with water and sports drinks because staying hydrated at the parks is key to the entire adventure. Westgate Palace Resort has several hotel towers and a security guard house where a guard monitors traffic in and out of the resort, but we still noticed some oddities in the parking lot so do not leave anything in the car. It was off-season, and we scored a pretty good, hotel rack rate at the end of August. There wasn't a single person at the pool—it was almost like the place was deserted after the summer rush and kids went back to school! There was a free shuttle to the parks, but we did not use it. Our advice is if traveling to Universal in August--get a place close to Universal and make sure it has a big fridge--not some little hotel refrigerator. This place is not going to make it onto a luxurious hotel list, but it is ideally located and well-appointed, offering the convenience of proximity along with spacious 2 bedroom accommodations. Equipped with a full-sized refrigerator, it provided a much-needed oasis of relief during the blistering summer days.

Tripadvisor Overview

Conveniently located just off world-famous International Drive, the two-tower Westgate Palace Resort in Orlando also provides easy access to Universal Orlando® Resort. Each of the spacious two-bedroom villas at Westgate Palace offers a full kitchen, two bathrooms and separate living and dining areas. Onsite amenities include a large heated outdoor pool, children's wading pool, fitness center, basketball and volleyball court, game room as well as Drafts Sports Bar & Grill Express, Drafts Pool Bar and Palace Deli & Coffee Shop.

More Hotel Information

To take into account

  • Deposit on arrival
  • Early departure*
  • Non-smoking establishment
  • Minimum check-in age : 21

Cards accepted

  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
Enquire Online
Enquire Online

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return