This hotel has once again exceeded our expectations! Everything was simply perfect – from the excellent food this year to the great atmosphere and outstanding service. I’ve seen some previous reviews mentioning negative experiences with the hair salon, but I honestly cannot agree with that at all! The hairdresser is absolutely fantastic, truly first-class. My wife had a balayage done, and the result was amazing, we couldn’t be happier. Our 5-year-old daughter got beautiful braided hair and now feels like a little Elsa princess. I also received a great men’s haircut that I’m now trying to maintain back home in Germany. The prices for all hairstyles were clearly discussed and agreed upon beforehand, and the price-performance ratio was more than satisfying. The hotel is spotless, beautifully maintained, and has an incredibly friendly, child-loving team. You can really feel that the staff enjoy what they do and truly care about their guests. A very special mention goes to the lovely lady at the Starbucks stand, we immediately took her into our hearts! Our daughter wanted to visit her every day because she was so kind and sweet with the children. Another big thank-you goes to the animation team, especially Michelle, the German-speaking entertainer. She is always cheerful, warm-hearted, and attentive, she made sure everyone felt completely at home. We had a wonderful family vacation and will definitely be coming back. Absolutely recommendable!