Zante Park Resort & Spa, BW Premier Collection

Me and my daughter came from 17-27th July , we were upgraded on arrival to a fabulous suite with a swim up pool outside our window and sunbathing deck. The staff are lovely and welcoming , the servers in the restaurant are just the sweetest people . Food was nice but very much the same so we ate out a few times too . The communal pool is so lovely and although it’s the summer holidays it’s not Been too busy , plenty of sunbeds available every day . Plenty of shops and restaurants very close by and only a few minutes walk to the beach . There’s a fabulous restaurant on the beach called blue waves , great food there. Plenty of drinks available on the all inclusive here, even simple cocktails . There was only entertainment a couple of times at the hotel while we were here but lots of bars close by with music and sports . This is a quiet hotel if you want a relaxing break , nothing really for children to do here but the beach is so close that’s easily solved . There’s are lots of local companies offering excursions to see the turtles and other boat trips too . Had a lovely time here , the area is very busy but the hotel itself snd atmosphere has been amazing . There’s cleaners that will come daily with fresh towels and linen so your well looked after . Lianne and Daisy July 2026

I have been here a total of 1 day. I would say that this is probably the equivalent of a 3 star hotel at best. We have a premium swim up room and we are here as a family of 4. The fold up bed is the equivalent of a camp bed. The room is dated clean ish. Our shower sprays all over the room so a technician needs to be sent to fix it. The main bed bases are ripped the furniture is warped at the bottom and the whole room is seriously I need of a refurbishment. The swim up pool at the back is the best part I think at this point its all im paying for. There isn't enough drainage on the terrace so it floods. I have asked to change room but they just began to interrogate me about what's wrong with the room and declined. The main pools are okay not very deep though there are alot of sun loungers which is okay. The food is okay but the all inclusive drinks especially the sugar free are vile. We have taken to buying in some drinks from a little shop opposite the hotel. In summary most definitely not a 5 star and not worth the money if they reduced the price upgraded the rooms and drink menu would possibly be worth a visit.

This is by far the worst hotel we have ever stayed in. It has nothing in common with a true 5-star standard and should not be marketed as such. The biggest issue is the dirt and years of neglect visible throughout the property. Our room had signs of mould and damp, dirty walls, worn-out furniture, and an air-conditioning unit with visible mould. Despite reporting the problem, the room was only superficially cleaned. Years of neglect cannot be fixed with a quick cleaning. The common areas are even more disappointing. The public toilets, restaurant, and many other areas appear neglected and insufficiently cleaned. The restaurant feels more like a school cafeteria than a restaurant in a 5-star hotel. The atmosphere, food presentation, and overall standard are nowhere near what guests should expect from a hotel of this category. Customer service is practically non-existent. Guests are left to deal with problems on their own, and reported issues are not properly resolved. The all-inclusive package is also extremely disappointing. At the bar, guests are only allowed to order one drink per person at a time, which becomes very frustrating due to the long queues. Only one bottle of drinking water is provided in the room for the entire stay, and once it is empty, guests are told to refill it at the bar. This is unacceptable for a hotel advertised as 5-star. The quality of the drinks is also very poor. The wine is served from cartons and, in our opinion, has an unpleasant sulphur-like taste. The only positive aspect of this hotel is its location close to the beach. Unfortunately, this does not make up for the poor condition of the property and the overall disappointment of our stay. I would not recommend this hotel to anyone expecting a genuine 5-star experience. We certainly will never return.

Hotel its self is lovely outside staff were lovely and worked hard all the time . Bedrooms need a bit of a makeover our toilet seat was broken the shower head and rail had a dirty green tarnish, furniture was a bit chipped and old. Food was not great always the same chips pizza, pasta and some kind of meat not always great . The Gin was like rocket fuel and we could not drink it ,the beer varied from what bar you got it from each bar had a different taste to it . We ate out a few times to get a decent meal and drink . Some nice bars around just down the road. Try and get a room away from the front of the hotel as there is a bar that is very noisy until late.